A culture of civility: positively impacting practice and patient safety.

Mary Beth Flynn Makic

Commentary

A culture of civility: positively impacting practice and patient safety.

April 25, 2018

Makic MBF. J Perianesth Nurs. 2018;33(2):220-222.

View more articles from the same authors.

Disruptive behavior in health care can diminish patient safety. This commentary reviews individual and organizational tactics to address incivility in nursing. The author discusses TeamSTEPPS and other communication interventions as strategies for improvement.

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