Journal Article

The effectiveness of assertiveness communication training programs for healthcare professionals and students: a systematic review.

Omura M; Maguire J; Levett-Jones T; Stone TE.

A hallmark of safety culture is that all team members feel empowered to speak up when they have patient safety concerns. This systematic review found assertiveness training to be effective for nurses and medical trainees. None of the studies addressed the direct impact of assertiveness training on clinical outcomes.