Exploring information chaos in community pharmacy handoffs.

Michelle A. Chui; Jamie A. Stone

Study

Exploring information chaos in community pharmacy handoffs.

March 5, 2014

Chui MA, Stone JA. Res Social Adm Pharm. 2014;10(1):195-203.

View more articles from the same authors.

This qualitative study used interviews with community pharmacists to characterize the types of latent errors that can contribute to problems with handoffs in care. Since the handoff process was not standardized, pharmacists reported encountering both information overload and a lack of accurate information when giving and receiving handoffs.

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Outpatient Pharmacy

Pharmacists

Quality and Safety Professionals

Community Pharmacy

Discontinuities, Gaps, and Hand-Off Problems

Exploring information chaos in community pharmacy handoffs.

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