The Good, The Bad, and The Ugly: Patient Experiences with CRPs.

Meeting/Conference Proceedings

The Good, The Bad, and The Ugly: Patient Experiences with CRPs.

October 13, 2021

Collaborative for Accountability and Improvement. October 21, 2021.

Communication-and-resolution program (CRP) initiatives are a valuable strategy for improving support and transparency after an adverse incident. This webinar discussed how patients and families feel about support mechanisms after they have experienced medical error, if they were involved in a CRP process and the types of information they required after a harmful incident.

Available at

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See More About The Topic

Health Care Executives and Administrators

Quality and Safety Professionals

Psychological and Social Complications

Patient Disclosure

Provider-Patient Communication

The Good, The Bad, and The Ugly: Patient Experiences with CRPs.

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