Journal Article

Implementation and evaluation of a laboratory safety process improvement toolkit.

Kwan BM; Fernald D; Ferrarone P; Loskutova N; Summers Holtrop J; Staton EW; Westfall JM.

This qualitative evaluation found that the AHRQ Improving Your Office Testing Process toolkit was perceived as usable and applicable to the clinical setting. The content for patient engagement and communication with test results was particularly valued.