Journal Article

Incivility and clinical performance, teamwork, and emotions: a randomized controlled trial.

Johnson SL; Haerling KA; Yuwen W; Huynh V; Le C.

This randomized controlled trial compared the performance of 58 nurses on a resuscitation simulation with or without prior exposure to incivility. Nurses exposed to incivility were more likely to make an error in administering cardiopulmonary resuscitation, adding to the evidence that interpersonal interactions among health care staff affect safety.