Making the business case for quality and safety.

Rahul K. Shah; Richelle Reinhart; Jessica Cronin

Commentary

Making the business case for quality and safety.

March 23, 2022

Shah RK, Reinhart R, Cronin J. Otolaryngol Clin North Am. 2022;55(1):105-113.

View more articles from the same authors.

Experts have advocated the importance of establishing the business case for safety. This article summarizes approaches to establishing the business case for safety through the use of telehealth case-based vignettes as examples. The authors discuss challenges for establishing a business case for safety and future directions.

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