Journal Article

Managing competing organizational priorities in clinical handover across organizational boundaries.

Sujan MA; Chessum P; Rudd M; Fitton L; Inada-Kim M; Cooke MW; Spurgeon P.

Patient handoffs are a major challenge for patient safety, especially when patients move between different units or organizations. Analysis of 270 handoffs between ambulances to emergency departments (EDs) and EDs to inpatient units uncovered many tensions and themes, such as how competing patient flow priorities can impact the quality of handoffs.