Maternity Pre-arrival Instructions by 999 Call Handlers.

Book/Report

Maternity Pre-arrival Instructions by 999 Call Handlers.

March 16, 2022

Farnborough, UK: Healthcare Safety Investigation Branch; February 2022.

Pre-hospital emergency care can be vulnerable to timing, information, and task failures that compromise safety. This investigation explores how computerized decision support system access played a roles in an emergency call-center program incident where erroneous information was transmitted to a pregnant patient that contributed to infant harm.

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