Measuring quality.
The author tells the story of Matthew, a young man born with Downs syndrome, who began experiencing behavior changes and gastrointestinal symptoms as a teenager. After seven years, visits with multiple clinicians from various specialties, and several prescriptions for high-risk medications, Matthew was ultimately diagnosed with celiac disease by a primary care physician. Unfortunately, diagnostic errors – a common preventable error and threat to patient safety - are not captured through existing quality measures. |