One system's journey in creating a disclosure and apology program.

Randolph R. Peto; Lynn M. Tenerowicz; Evan M. Benjamin; Deborah S. Morsi; Pamela K. Burger

Commentary

One system's journey in creating a disclosure and apology program.

October 7, 2009

Peto RR, Tenerowicz LM, Benjamin EM, et al. Jt Comm J Qual Patient Saf. 2009;35(10):487-96.

View more articles from the same authors.

This commentary proposes a model for implementation of a disclosure program drawn from the experience of a three-hospital health system.

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