Commentary The path to safe and reliable healthcare. Citation Text: Leonard MW, Frankel A. The path to safe and reliable healthcare. Patient Educ Couns. 2010;80(3). doi:10.1016/j.pec.2010.07.001. Copy Citation Format: DOIGoogle ScholarBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL November 3, 2010 Leonard MW, Frankel A. Patient Educ Couns. 2010;80(3). View more articles from the same authors. This commentary describes a model that aims to improve health care quality by analyzing potential risks, recommending actions, and sustaining improvements. Available at PubMed citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Leonard MW, Frankel A. The path to safe and reliable healthcare. Patient Educ Couns. 2010;80(3). doi:10.1016/j.pec.2010.07.001. Copy Citation Format: DOIGoogle ScholarBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Related Resources From the Same Author(s) Providing feedback following Leadership WalkRounds is associated with better patient safety culture, higher employee engagement and lower burnout. October 25, 2017 Associations between a new disruptive behaviors scale and teamwork, patient safety, work-life balance, burnout, and depression. January 22, 2020 Safety culture and workforce well-being associations with Positive Leadership WalkRounds. June 2, 2021 Leadership behavior associations with domains of safety culture, engagement, and healthcare worker well-being. February 1, 2023 A novel method for reproducibly measuring the effects of interventions to improve emotional climate, indices of team skills and communication, and threat to patient outcome in a high-volume thoracic surgery center. 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Providing feedback following Leadership WalkRounds is associated with better patient safety culture, higher employee engagement and lower burnout. October 25, 2017
Associations between a new disruptive behaviors scale and teamwork, patient safety, work-life balance, burnout, and depression. January 22, 2020
Safety culture and workforce well-being associations with Positive Leadership WalkRounds. June 2, 2021
Leadership behavior associations with domains of safety culture, engagement, and healthcare worker well-being. February 1, 2023
A novel method for reproducibly measuring the effects of interventions to improve emotional climate, indices of team skills and communication, and threat to patient outcome in a high-volume thoracic surgery center. May 26, 2010
The relationship of the emotional climate of work and threat to patient outcome in a high-volume thoracic surgery operating room team. March 16, 2011
Integrating incident data from five reporting systems to assess patient safety: making sense of the elephant. August 25, 2010
Evaluation of the contributions of an electronic web-based reporting system: enabling action. March 18, 2009
'Global Trigger Tool' shows that adverse events in hospitals may be ten times greater than previously measured. April 13, 2011
Perceptions of institutional support for “second victims” are associated with safety culture and workforce well-being. February 24, 2021
Emotional exhaustion among US health care workers before and during the COVID-19 pandemic, 2019-2021. October 5, 2022
The Psychological Safety Scale of the Safety, Communication, Operational, Reliability, and Engagement (SCORE) survey: a brief, diagnostic, and actionable metric for the ability to speak up in healthcare settings. September 14, 2022
A closer look at associations between hospital leadership walkrounds and patient safety climate and risk reduction: a cross-sectional study. February 20, 2013
Patient Safety Leadership WalkRounds™ at Partners HealthCare: learning from implementation. August 10, 2005
Revealing and resolving patient safety defects: the impact of leadership WalkRounds on frontline caregiver assessments of patient safety. August 20, 2008
Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance. September 5, 2007
The effect of executive walk rounds on nurse safety climate attitudes: a randomized trial of clinical units. April 27, 2005
Usability of a human factors-based clinical decision support in the emergency department: lessons learned for design and implementation. May 11, 2022
Lost in translation: challenges and opportunities in physician-to-physician communication during patient handoffs. December 7, 2005
Risk reduction for adverse drug events through sequential implementation of patient safety initiatives in a children's hospital. October 18, 2006
Predictors of adverse events and medical errors among adult inpatients of psychiatric units of acute care general hospitals. January 30, 2019
Disparate perspectives: exploring healthcare professionals' misaligned mental models of older adults' transitions of care between the emergency department and skilled nursing facility. July 21, 2021
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Identifying health information technology related safety event reports from patient safety event report databases. October 3, 2018
Comparison of the accuracy of human readers versus machine-learning algorithms for pigmented skin lesion classification: an open, web-based, international, diagnostic study. June 26, 2019
Discovering healthcare cognition: the use of cognitive artifacts to reveal cognitive work. August 9, 2006
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Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions. August 4, 2021
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Silent witnesses: faculty reluctance to report medical students' professionalism lapses. November 28, 2018
"Anybody on this list that you're more worried about?" Qualitative analysis exploring the functions of questions during end of shift handoffs. September 23, 2015
"Mr Smith's been our problem child today...": anticipatory management communication (AMC) in VA end-of-shift medicine and nursing handoffs. September 16, 2015
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"It matters what I think, not what you say": scientific evidence for a medical error disclosure competence (MEDC) model. October 10, 2018
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Implementation of the I-PASS handoff program in diverse clinical environments: a multicenter prospective effectiveness implementation study. November 16, 2022
Procedural timeout compliance is improved with real-time clinical decision support. September 12, 2018
Patient safety in the cardiac operating room: human factors and teamwork: a scientific statement from the American Heart Association. August 21, 2013
A randomized trial of electronic clinical reminders to improve medication laboratory monitoring. July 23, 2008
Recommended guidelines for monitoring, reporting, and conducting research on medical emergency team, outreach, and rapid response systems: an Utstein-style scientific statement. February 13, 2008
Association of diagnostic stewardship for blood cultures in critically ill children with culture rates, antibiotic use, and patient outcomes: results of the Bright STAR Collaborative. May 18, 2022
Prospective evaluation of consultant surgeon sleep deprivation and outcomes in more than 4000 consecutive cardiac surgical procedures. May 25, 2011
National efforts to improve health information system safety in Canada, the United States of America and England. January 30, 2013
How strong is the evidence for the use of perioperative beta blockers in non-cardiac surgery? Systematic review and meta-analysis of randomised controlled trials. September 7, 2005
Information flow during pediatric trauma care transitions: things falling through the cracks. September 11, 2019
An implementation science approach to promote optimal implementation, adoption, use, and spread of continuous clinical monitoring system technology. January 27, 2021
Patient Safety Innovations Handshake antimicrobial stewardship as a model to recognize and prevent diagnostic errors September 29, 2021
Handshake antimicrobial stewardship as a model to recognize and prevent diagnostic errors. September 8, 2021
Nursing guidelines for comprehensive harm prevention strategies for adult patients in acute hospitals: an integrative review and synthesis. February 23, 2022
Care transition of trauma patients: processes with articulation work before and after handoff. February 16, 2022
Unsafe care in residential settings for older adults. A content analysis of accreditation reports. December 13, 2023
Nurses' harm prevention practices during admission of an older person to the hospital: a multi-method qualitative study. August 10, 2022
Evaluation of feedback modalities and preferences regarding feedback on decision-making in a pediatric emergency department. July 6, 2022
Clinical pathway adherence and missed diagnostic opportunities among children with musculoskeletal infections. September 6, 2023
Strategies to prevent central line-associated bloodstream infections in acute-care hospitals: 2022 Update. June 22, 2022
Analysis of iatrogenic and in-hospital medication errors reported to United States poison centers: a retrospective observational study. June 24, 2020
A medical resident–pharmacist collaboration improves the rate of medication reconciliation verification at discharge. September 30, 2015
Using a spare medication vial to store multiple medications: a potentially fatal in-home medication error. March 6, 2019
Unintended effects of a computerized physician order entry nearly hard-stop alert to prevent a drug interaction: a randomized controlled trial. October 13, 2010
Mock trial at 2009 RSNA annual meeting: jury exonerates radiologist for failure to communicate abnormal finding—but... February 2, 2011
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To disclose or not to disclose radiologic errors: should "patient-first" supersede radiologist self-interest? September 11, 2013
Minimizing inappropriate medications in older populations: a ten-step conceptual framework. April 4, 2012
A Department of Medicine infrastructure for patient safety and clinical quality improvement. December 20, 2017
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Lessons learned from a systems approach to engaging patients and families in patient safety transformation. February 12, 2020
Patient reported receipt of medication instructions for warfarin is associated with reduced risk of serious bleeding events. October 1, 2008
Patient Safety Innovations Ambulatory Safety Nets to Reduce Missed and Delayed Diagnoses of Cancer July 31, 2023
Patient Safety Innovations The I-READI Quality and Safety Framework: Strong Communications Channels and Effective Practices to Rapidly Update and Implement Clinical Protocols During a Time of Crisis March 15, 2023
SECUre: a multicentre survey of the safety of emergency care in UK emergency departments. November 24, 2021
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Organizational readiness to change as a leverage point for improving safety: a national nursing home survey. September 8, 2021
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Association of implementation and social network factors with patient safety culture in medical homes: a coincidence analysis. September 2, 2020
Exploring challenges in quality and safety work in nursing homes and home care - a case study as basis for theory development. April 29, 2020
Data-driven quality improvement, culture change, and the high reliability journey at a special hospital for people with medically complex developmental disabilities. March 11, 2020
Better care for surgical patients: recognizing and responding to the unexpected to save lives. January 29, 2020
Preventing central line–associated bloodstream infections in the intensive care unit: application of high-reliability principles. December 19, 2018
Creating a nurse-led culture to minimize horizontal violence in the acute care setting: a multi-interventional approach. May 11, 2016
Learning from failure: the need for independent safety investigation in healthcare. November 19, 2014
Lost in translation? Addressing barriers in the application of industrial process improvement methodologies to health care. October 29, 2014
Improving patient safety using the sterile cockpit principle during medication administration: a collaborative, unit-based project. February 13, 2013
Improving America's Hospitals—The Joint Commission's Annual Report on Quality and Safety. October 10, 2012
Soaring to Success: Taking Crew Resource Management from the Cockpit to the Nursing Unit. October 26, 2011