Patient perceptions of deterioration and patient and family activated escalation systems—a qualitative study.
Rapid response teams are well established in adult and pediatric hospitals. As part of efforts to increase patient engagement in safety efforts, some hospitals allow patients to summon the team directly. This qualitative study of patients and caregivers at two Australian hospitals identified significant barriers to family-activated rapid response teams. Principally, patients did not feel they had the knowledge to make a clinical decision regarding their care and expressed concern about overriding the clinical staff's decisions.