Perceptions of chief clinical information officers on the state of electronic health records systems interoperability in NHS England: a qualitative interview study.

Edmond Li; Olivia Lounsbury; Jonathan Clarke; Hutan Ashrafian; Ara Darzi; Ana Luisa Neves

Study

Perceptions of chief clinical information officers on the state of electronic health records systems interoperability in NHS England: a qualitative interview study.

September 27, 2023

Li E, Lounsbury O, Clarke J, et al. BMC Med Inform Decis Mak. 2023;23(1):158.

View more articles from the same authors.

Shortfalls in electronic health record (EHR) interoperability can threaten patient safety. Chief clinical information officers (CCIOs) participating in semi-structured interviews highlighted the ways in which limited EHR interoperability adversely impacts patient health and safety by hindering care coordination and creating inefficient care processes. Participants noted that solutions are necessary at both the technical (e.g., user-centered design) and policy levels.

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