Journal Article

Risk managers' descriptions of programs to support second victims after adverse events.

White AA; Brock DM; McCotter PI; Hofeldt R; Edrees HH; Wu AW; Shannon S; Gallagher TH.

This AHRQ-funded study surveyed risk managers about programs that provide support for clinicians involved in adverse events, who are often referred to as second victims. Approximately three-quarters of organizations reported having a support program, but they varied widely in structure and staffing. Many of the programs lacked elements recommended by national standards, suggesting significant room for improvement.