Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

Philip A. Hagedorn; Amit Singh; Brooke Luo; Christopher P. Bonafide; Jeffrey M. Simmons

Commentary

Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

October 30, 2019

Hagedorn PA, Singh A, Luo B, et al. J Hosp Med. 2020;15(6):378-380.

View more articles from the same authors.

Secure text messaging has emerged as one method to improve communication between providers and nurses. This paper discusses concerns over alarm fatigue, communication errors and omitting critical verbal communication and provides proposed solutions to support appropriate and effective use of text messaging in a healthcare setting.

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Alert fatigue

Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

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Secure text messaging in healthcare: latent threats and opportunities to improve patient safety.

There is an app for that: mobile technology improves complication reporting and resident perception of their role in patient safety

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