The wisdom of patients and families: ignore it at our peril.

Liam J. Donaldson

Commentary

The wisdom of patients and families: ignore it at our peril.

September 30, 2015

Donaldson LJ. BMJ Qual Saf. 2015;24(10):603-604.

View more articles from the same authors.

Narrative elements of care failures can help motivate commitment to patient safety work by placing the incident in context. Exploring the value of patient perspectives associated with adverse events, this commentary suggests that improvement leaders consider the patient experience when designing harm reduction efforts.

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The wisdom of patients and families: ignore it at our peril.

Patient and Family Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience and Communication Processes)

Remote Response Team and Customized Alert Settings Help Improve Management of Sepsis

Enhancing Support for Patients’ Social Needs to Reduce Hospital Readmissions and Improve Health Outcomes

Debriefing for Clinical Learning

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The wisdom of patients and families: ignore it at our peril.

Patient and Family Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience and Communication Processes)

Remote Response Team and Customized Alert Settings Help Improve Management of Sepsis

Enhancing Support for Patients’ Social Needs to Reduce Hospital Readmissions and Improve Health Outcomes

Debriefing for Clinical Learning

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