Commentary You can say sorry. Citation Text: Feinmann J. You can say sorry. BMJ. 2009;339:b3057. doi:10.1136/bmj.40018.430972.4D. Copy Citation Format: DOIGoogle ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL August 12, 2009 Feinmann J. BMJ. 2009;339:b3057. View more articles from the same authors. This commentary discusses open disclosure programs in several countries and how they have achieved success. PubMed citation Available at Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Feinmann J. You can say sorry. BMJ. 2009;339:b3057. doi:10.1136/bmj.40018.430972.4D. Copy Citation Format: DOIGoogle ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Related Resources From the Same Author(s) Safety first. February 25, 2009 Cutting out human error. 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The role of emotion in patient safety: are we brave enough to scratch beneath the surface? January 27, 2016
How active resisters and organizational constipators affect health care–acquired infection prevention efforts. April 13, 2011
The importance of leadership in preventing healthcare–associated infection: results of a multisite qualitative study. September 15, 2010
'Matching Michigan': a 2-year stepped interventional programme to minimise central venous catheter-blood stream infections in intensive care units in England. March 6, 2013
Patients' and doctors' views and experiences of the patient safety trajectory of breast cancer care. March 27, 2024
Identifying safety practices perceived as low value: an exploratory survey of healthcare staff in the United Kingdom and Australia. March 8, 2023
Risk assessment of the acute stroke diagnostic process using failure modes, effects, and criticality analysis. March 1, 2023
Applying thematic synthesis to interpretation and commentary in epidemiological studies: identifying what contributes to successful interventions to promote hand hygiene in patient care. September 9, 2020
Universal protection: operationalizing infection prevention guidance in the COVID-19 era. May 12, 2021
Preventable adverse drug events causing hospitalisation: identifying root causes and developing a surveillance and learning system at an urban community hospital, a cross-sectional observational study. February 24, 2021
Distraction in the operating room: a narrative review of environmental and self-initiated distractions and their effect on anesthesia providers. December 16, 2020
Provider-patient communication and hospital ratings: perceived gaps and forward thinking about the effects of COVID-19. December 16, 2020
Exploring patient safety outcomes for people with learning disabilities in acute hospital settings: a scoping review. June 30, 2021
Obtaining the best possible medication history at hospital admission: description of a pharmacy technician-driven program to identify medication discrepancies. June 23, 2021
Estimating the economic cost of nurse sensitive adverse events amongst patients in medical and surgical settings. June 16, 2021
Fidelity and the impact of patient safety huddles on teamwork and safety culture: an evaluation of the Huddle Up for Safer Healthcare (HUSH) project. October 20, 2021
Impact of full personal protective equipment on alertness of healthcare workers: a prospective study. February 2, 2022
Surgical safety checklist audits may be misleading! Improving the implementation and adherence of the surgical safety checklist: a quality improvement project. December 22, 2021
An international perspective on definitions and terminology used to describe serious reportable patient safety incidents: a systematic review. December 8, 2021
Enabling a learning healthcare system with automated computer protocols that produce replicable and personalized clinician actions. August 4, 2021
Preventing delayed and missed care by applying artificial intelligence to trigger radiology imaging follow-up. March 30, 2022
Medication errors and processes to reduce them in care homes in the United Kingdom: a scoping review. March 23, 2022
Systemic safety inequities for people with learning disabilities: a qualitative integrative analysis of the experiences of English health and social care for people with learning disabilities, their families and carers. March 2, 2022
Latent safety threats and countermeasures in the operating theater: a national in situ simulation-based observational study. February 23, 2022
Talking about falls: a qualitative exploration of spoken communication of patients' fall risks in hospitals and implications for multifactorial approaches to fall prevention. November 29, 2023
Effect of complementary interventions to redesign care on teamwork and quality for hospitalized medical patients: a pragmatic controlled trial. November 15, 2023
When to err is inhuman: an examination of the influence of artificial intelligence-driven nursing care on patient safety. August 2, 2023
Physician and nurse well-being and preferred interventions to address burnout in hospital practice: factors associated with turnover, outcomes, and patient safety. July 19, 2023
Patient and public co-creation of healthcare safety and healthcare system resilience: the case of COVID-19. July 5, 2023
Measurement and Monitoring of Safety Framework (MMSF): learning from its implementation in Canada. June 28, 2023
Patient and family involvement in serious incident investigations from the perspectives of key stakeholders: a review of the qualitative evidence. August 17, 2022
Contextual factors influencing the implementation of a multifaceted intervention to improve teamwork and quality for hospitalized patients: a multi-site qualitative comparative case study. November 1, 2023
Exploring the "Black Box" of recommendation generation in local health care incident investigations: a scoping review. October 25, 2023
Uptake of pharmacist recommendations by patients after discharge: implementation study of a patient-centered medicines review service. May 3, 2023
A cluster randomized trial of two implementation strategies to deliver audit and feedback in the EQUIPPED medication safety program. April 26, 2023
Measuring team hierarchy during high-stakes clinical decision making: development and validation of a new behavioral observation method. April 12, 2023
Strengthening open disclosure after incidents in maternity care: a realist synthesis of international research evidence. April 12, 2023
Public sector organizational failure: a study of collective denial in the UK national health service. May 27, 2020
Patient perspectives on delays in diagnosis and treatment of cancer: a qualitative analysis of free-text data. December 7, 2016
Nursing skill mix in European hospitals: cross-sectional study of the association with mortality, patient ratings, and quality of care. June 28, 2017
The patient reporting and action for a safe environment (PRASE) intervention: a feasibility study. December 21, 2016
Is there a role for patients and their relatives in escalating clinical deterioration in hospital? A systematic review. December 7, 2016
Improving patient safety through the involvement of patients: development and evaluation of novel interventions to engage patients in preventing patient safety incidents and protecting them against unintended harm. November 16, 2016
Nurse Staffing Levels, Missed Vital Signs and Mortality in Hospitals: Retrospective Longitudinal Observational Study. December 19, 2018
Infection prevention in long-term care: re-evaluating the system using a human factors engineering approach. February 13, 2019
"Change is what can actually make the tough times better": a patient-centred patient safety intervention delivered in collaboration with hospital volunteers. November 14, 2018
Hospital system barriers to rapid response team activation: a cognitive work analysis. February 18, 2015
A qualitative study of systemic influences on paramedic decision making: care transitions and patient safety. January 28, 2015
The use of technology for urgent clinician to clinician communications: a systematic review of the literature. January 7, 2015
A prospective cohort study of medication reconciliation using pharmacy technicians in the emergency department to reduce medication errors among admitted patients. January 21, 2015
One size fits all? Mixed methods evaluation of the impact of 100% single-room accommodation on staff and patient experience, safety and costs. October 21, 2015
Consumer participation in early detection of the deteriorating patient and call activation to rapid response systems: a literature review. October 7, 2015
Failure mode and effects analysis: a comparison of two common risk prioritisation methods. May 4, 2016
Can staff and patient perspectives on hospital safety predict harm-free care? An analysis of staff and patient survey data and routinely collected outcomes. April 22, 2015
Equipped: overcoming barriers to change to improve quality of care (theories of change). March 18, 2015
Fake and expired medications in simulation-based education: an underappreciated risk to patient safety. March 23, 2016
Opioid prescribing after nonfatal overdose and association with repeated overdose: a cohort study. January 20, 2016
How might health services capture patient-reported safety concerns in a hospital setting? An exploratory pilot study of three mechanisms. April 20, 2016
Nurses' shift length and overtime working in 12 European countries: the association with perceived quality of care and patient safety. October 1, 2014
Developing a primary care patient measure of safety (PC PMOS): a modified Delphi process and face validity testing. July 22, 2015
Standardized competencies for parenteral nutrition prescribing: The American Society for Parenteral and Enteral Nutrition Model. July 8, 2015
The role of patients and their relatives in 'speaking up' about their own safety—a qualitative study of acute illness. July 8, 2015
Safety measurement and monitoring in healthcare: a framework to guide clinical teams and healthcare organisations in maintaining safety. May 21, 2014
Patient-as-observer approach: an alternative method for hand hygiene auditing in an ambulatory care setting. April 30, 2014
Minimizing Opioid Prescribing in Surgery (MOPiS) initiative: an analysis of implementation barriers. April 17, 2019
Clinicians' perceptions of opioid error–contributing factors in inpatient palliative care services: a qualitative study. May 22, 2019
Nurse staffing, nursing assistants and hospital mortality: retrospective longitudinal cohort study. January 9, 2019
Scaffolding our systems? Patients and families 'reaching in' as a source of healthcare resilience. January 16, 2019
Electronic health records, communication, and data sharing: challenges and opportunities for improving the diagnostic process. August 14, 2019
Association between hospital safety culture and surgical outcomes in a statewide surgical quality improvement collaborative. May 15, 2019
Impact of health information technology on detection of potential adverse drug events at the ordering stage. November 17, 2010
The influence of organizational context on quality improvement and patient safety efforts in infection prevention: a multi-center qualitative study. November 10, 2010
How do hospital inpatients conceptualise patient safety? A qualitative interview study using constructivist grounded theory. October 19, 2022
Proceed with reasonable care: when legal principles inform training to prevent harm during the childbirth. February 9, 2022
How U.S. teams advanced communication and resolution program adoption at local, state and national levels. January 13, 2021
Amid the COVID-19 pandemic, meaningful communication between family caregivers and residents of long-term care facilities is imperative. June 24, 2020
Medical error in the care of the unrepresented: disclosure and apology for a vulnerable patient population. September 25, 2019
Individual and team-based medical error disclosure: dialectical tensions among health care providers. August 28, 2019
When there's no one to whom an error can be disclosed, how should an error be handled? August 14, 2019
Can communication-and-resolution programs achieve their potential? Five key questions. December 19, 2018
Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology. June 14, 2017
Learning, Candour and Accountability. A Review of the Way NHS Trusts Review and Investigate the Deaths of Patients in England. February 8, 2017
Breaking the silence of the switch—increasing transparency about trainee participation in surgery. July 29, 2015