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Patient Safety Primer What are Patient Safety Primers?

Medication Reconciliation

Jump down page to What's New & Editor's Picks in Medication Reconciliation

Background

Patients admitted to a hospital commonly receive new medications or have changes made to their existing medications. As a result, the new medication regimen prescribed at the time of discharge may inadvertently omit needed medications that patients have been receiving for some time. Alternatively, new medications may unintentionally duplicate existing medications. For example, a physician might prescribe a calcium channel blocker to a patient who has hypertension but is already taking another medication from the same drug class.

Such unintended inconsistencies in medication regimens may occur at any point of transition in care (eg, transfer from an intensive care unit to a general ward), not just at hospital admission or discharge. Studies have shown that unintended changes in medications occur in 33% of patients at the time of transfer from one site of care within a hospital, and in 14% of patients at hospital discharge. Medication reconciliation refers to the process of avoiding such inadvertent inconsistencies across transitions in care by reviewing the patient's complete medication regimen at the time of admission, transfer, and discharge and comparing it with the regimen being considered for the new setting of care.

Source: Cornish PL, Knowles SR, Marchesano R, et al. Unintended medication discrepancies at the time of hospital admission. Arch Intern Med. 2005;165:424-429. [go to PubMed]

Accomplishing Medication Reconciliation

While the importance of medication reconciliation is universally recognized, there is no consensus on the best method of carrying out the process of reconciling medications. A variety of methods have been studied, including having pharmacists perform the entire process, linking medication reconciliation to existing computerized provider order entry systems, and integrating medication reconciliation within the electronic medical record system. Another avenue being explored is involving patients in reconciling their own medications.

The evidence supporting patient benefits from reconciling medications is relatively scanty. Interventions led by pharmacists or utilizing information technology have reduced actual and potential medication errors, but as yet, no system has resulted in an improvement in clinical outcomes. The effect of electronic systems and nurse-led processes has yet to be determined.

Current Context

Medication reconciliation was named as 2005 National Patient Safety Goal #8 by the Joint Commission. The Joint Commission's announcement called on organizations to "accurately and completely reconcile medications across the continuum of care." In 2006, accredited organizations were required to "implement a process for obtaining and documenting a complete list of the patient's current medications upon the patient's admission to the organization and with the involvement of the patient" and to communicate "a complete list of the patient's medications…to the next provider of service when a patient is referred or transferred to another setting, service, practitioner or level of care within or outside the organization." The Joint Commission requirement does not mandate specific mechanisms by which this process should take place.


What's New in Medication Reconciliation
Newspaper/Magazine Article: Order scanning systems may pull multiple pages through the scanner at the same time, leading to drug omissions. ISMP Medication Safety Alert! Acute Care Edition. November 5, 2009;14:1-3.

Book/Report: Managing Patients' Medicines after Discharge from Hospital. London, UK: Care Quality Commission; October 2009. CQC-039-500-ESP-102009. ISBN: 9781845622442.

Study: Accuracy of medication documentation in hospital discharge summaries: a retrospective analysis of medication transcription errors in manual and electronic discharge summaries. Callen J, McIntosh J, Li J. Int J Med Inform. 2009 Oct 1; [Epub ahead of print].

Commentary: Poor medication history plus slow symptom onset delays a diagnosis. Wilkin T, Hale LS, Claiborne RA. JAAPA. October 2009;22:39-41.

Study: Communication and information deficits in patients discharged to rehabilitation facilities: an evaluation of five acute care hospitals. Gandara E, Moniz T, Ungar J, et al. J Hosp Med. 2009;4:E28-E33.

Study: Medication reconciliation in ambulatory care: attempts at improvement. Nassaralla CL, Naessens JM, Hunt VL, et al. Qual Saf Health Care. 2009;18:402-407.

Study: Care homes' use of medicines study: prevalence, causes and potential harm of medication errors in care homes for older people. Barber ND, Alldred DP, Raynor DK, et al. Qual Saf Health Care. 2009;18:341-346.

View all AHRQ PSNet resources on Medication Reconciliation

Editor's Picks for Medication Reconciliation


Medication Reconciliation Victory after an Avoidable Error. Timothy W. Cutler, PharmD. AHRQ WebM&M [serial online]. February/March 2009

Hospital Admission Due to High-Dose Methotrexate Drug Interaction. Lydia C. Siegel, MD; Tejal K. Gandhi, MD, MPH. AHRQ WebM&M [serial online]. January 2009

Integrating Multiple Medication Decision Support Systems: How Will We Make It All Work?. Josh Peterson, MD, MPH. AHRQ WebM&M [serial online]. May 2008

Medication Reconciliation: Whose Job Is It? Eric G. Poon, MD, MPH. AHRQ WebM&M [serial online]. September 2007

Reconciling Doses. Frank Federico, RPh. AHRQ WebM&M [serial online]. November 2005


Journal Article

 The incidence and severity of adverse events affecting patients after discharge from the hospital. Forster AJ, Murff HJ, Peterson JF, Gandhi TK, Bates DW. Ann Intern Med. 2003;138:161-167.

 Role of pharmacist counseling in preventing adverse drug events after hospitalization. Schnipper JL, Kirwin JL, Cotugno MC, et al. Arch Intern Med. 2006;166:565-571.

Reconciling medications at admission: safe practice recommendations and implementation strategies. Rogers G, Alper E, Brunelle D, et al. Jt Comm J Qual Patient Saf. 2006;32:37-50.

Discontinuity of chronic medications in patients discharged from the intensive care unit. Bell CM, Rahimi-Darabad P, Orner AI. J Gen Intern Med. 2006;21:937-941.

Frequency, type and clinical importance of medication history errors at admission to hospital: a systematic review. Tam VC, Knowles SR, Cornish PL, Fine N, Marchesano R, Etchells EE. CMAJ. 2005;173:510-515.

 Unintended medication discrepancies at the time of hospital admission. Cornish PL, Knowles SR, Marchesano R, et al. Arch Intern Med. 2005;165:424-429.

 Effect of an electronic medication reconciliation application and process redesign on potential adverse drug events: a cluster-randomized trial. Schnipper JL, Hamann C, Ndumele CD, et al. Arch Intern Med. 2009;169:771-780.

A comprehensive pharmacist intervention to reduce morbidity in patients 80 years or older: a randomized controlled trial. Gillespie U, Alassaad A, Henrohn D, et al. Arch Intern Med. 2009;169:894-900.


Tools/Toolkit

Medications at Transitions and Clinical Handoffs (MATCH)  Medication Reconciliation Toolkit. Chicago, IL: Northwestern Memorial Hospital; 2007.

Safety Information for Patients and Families. The Massachusetts Coalition for the Prevention of Medical Errors.

Medication safety issue brief. Medication reconciliation. American Hospital Association, American Society of Health-System Pharmacists, Hospitals and Health Networks. Hosp Health Netw. September 2005;79:33-34.


Web Resource

 National Patient Safety Goals. Oakbrook Terrace, IL: The Joint Commission; 2009.


Legislation/Regulation

Using medication reconciliation to prevent errors. Sentinel Event Alert. 2006 Jan 23;(35):1-4.


Newspaper/Magazine Article

What drugs do you take? Hospitals seek to collect better data and prevent errors. Landro L. Wall Street Journal (Eastern edition). May 23, 2006:D1. [reprinted on Post-Gazette.com]


Book/Report

 Preventing Medication Errors: Quality Chasm Series. Committee on Identifying and Preventing Medication Errors, Aspden P, Wolcott J, Bootman JL, Cronenwett LR, eds. Washington, DC: The National Academies Press; 2007.

Medication Reconciliation Handbook. Oakbrook Terrace, IL: Joint Commission Resources and the American Society of Health-System Pharmacists; 2006. ISBN: 0866889566.


Related Patient Safety Primers:
Adverse Events after Hospital Discharge
Computerized Provider Order Entry


View all Patient Safety Primers
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