Complexity, bullying, and stress: analyzing and mitigating a challenging work environment for nurses.
Hughes RG, Clancy CM. J Nurs Care Qual. 2009;24:180-183.
The authors examine workplace factors that hinder nurses from providing safe and high-quality care.
Pape T. AHRQ WebM&M [serial online]. Febuary 2006.
Working conditions that support patient safety.
Hughes RG, Clancy CM. J Nurs Care Qual. 2005;20:289-292.
Understanding the cognitive work of nursing in the acute care environment.
Potter P, Wolf L, Boxerman S, et al. J Nurs Adm. 2005;35:327-335.
Nursing Care Quality at NQF.
National Quality Forum.
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