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Patient Safety Leadership WalkRounds™.
Frankel A, Graydon-Baker E, Neppl C, Simmonds T, Gustafson M, Gandhi TK. Jt Comm J Qual Improv. 2003;29:16-26.
 

This study shares the concept of an intervention that brings senior executives to the bedside and uses them to engage frontline staff and learn about ongoing safety issues. The authors share the experiences of their institution in implementing this activity in nearly 50 clinical areas, how they managed the collected data, and used it to drive improvement activities. They provide a series of sample questions used by executives to foster discussion and also an example of the reports generated from the effort. A later randomized control trial demonstrated the positive impact of this intervention on safety culture.

 
icon indicating hyperlink to external website PubMed citation

icon indicating hyperlink to external website Free full text (PDF)

 
Resource Type:  Journal Article > Study

Setting of Care:  Hospitals

Target Audience:  Health Care Providers

   Health Care Executives and Administrators > Risk Managers

   Non-Health Care Professionals > Safety Scientists

Approach to Improving Safety:  Quality Improvement Strategies > Audit and Feedback

   Communication Improvement > Communication between Providers

   Culture of Safety

Origin/Sponsor:  North America > United States of America
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