Speak Up [brochures].
Oakbrook Terrace, IL: Joint Commission.
A series of patient safety brochures directed toward specific areas of care that encourages patients to take an active role by asking questions and addressing problems with their providers. In July of 2010 a new brochure was added on fall prevention. Available in both English and Spanish.
Free full text
10 things your hospital won't tell you.
Kapadia R. Smart Money. October 2006;15:112-114.
Health literacy—a quality and patient safety imperative.
Foubister V. Quality Matters. November/December 2006.
Prevent medication errors: a New Year's resolution: teaching patients about their medications.
Polzien G. Home Healthc Nurse. 2007;25:59-62.
To protect against drug errors, ask questions.
Brody JE. New York Times. January 2, 2007:F7.
View all related resources...
Find Related Resources by...
Health Care Providers
Approach to Improving Safety
Health Literacy Improvement
United States of America
Produced for the
Agency for Healthcare Research and Quality
team of editors
University of California, San Francisco
with guidance from a prominent
. The AHRQ PSNet site was designed and implemented by Silverchair.
Contact AHRQ PSNet
Terms & Conditions
Freedom of Information Act
The White House
USA.gov: U.S. Government Official Web Portal
Agency for Healthcare Research and Quality • 540 Gaither Road Rockville, MD 20850 • Telephone: (301) 427-1364