Skip Navigation
The Collection >
Building a learning organization. Classic icon
Garvin DA. Harv Bus Rev. 1993;71:271-282.
Garvin, a Harvard Business School professor, postulates that for organizations to truly improve over time and succeed, they need to become "learning organizations,” which are skilled at creating, acquiring, and transferring knowledge and modifying their behavior to reflect new knowledge and insights. As a framework, Garvin states organizations must have the “three Ms”: meaning, management, and measurement. Using examples from different industries and companies, including Xerox and GE, the author states that true learning organizations become skilled at five main activities: systematic problem solving, experimentation with new approaches, learning from past experience, learning from the best practices of others, and transferring knowledge quickly and efficiently throughout the organization.
PubMed citation icon indicating hyperlink to external website
white box
Related Resources
BOOK/REPORT
Acting Locally: Working in Clinical Microsystems CD-ROM.
Oakbrook Terrace, IL: Joint Commission Resources; 2005. ISBN: 0866889868.
NEWSPAPER/MAGAZINE ARTICLE
Bringing patient safety technology to the bedside.
Health Management Technology. August 2005;26:24,26-27.
NEWSPAPER/MAGAZINE ARTICLE
The right dose of technology helps the medicine go down.
Patton S. CIO Magazine. November 1, 2005.
DATABASE/DIRECTORY
MEDMARX®.
Rockville, MD: U.S. Pharmacopeia; 2011.
View all related resources...
white box
Download: Adobe Reader   email icon Email
tan box
Find Related Resources by...
Resource Type   
 style=
Target Audience  
 style=
Approach to Improving Safety  
 style=
Origin/Sponsor  
white box