In Conversation with...Steven J. Spear, DBA, MS, MS
AHRQ WebM&M [serial online]. August 2009.
Steven Spear, DBA, MS, MS, is Senior Lecturer at Massachusetts Institute of Technology and Senior Fellow at the Institute for Healthcare Improvement. He is the author of
Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win
and of many academic and consumer articles, which focus on optimizing organizational effectiveness through lessons from the auto industry and others. His work focuses on how companies can groom excellent management that leads the way to market innovation and efficient problem-solving. We asked him to speak with us about how observations from industry apply to health care.
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Staggered Sensitivity Results
Guglielmo BJ. AHRQ WebM&M [serial online]. March 2007.
Flores G. AHRQ WebM&M [serial online]. April 2006.
MHA Keystone Center for Patient Safety & Quality 2010 Annual Report.
Lansing, MI: Michigan Health & Hospital Association; October 2010.
Preventing Medication Errors: A $21 Billion Opportunity.
Washington, DC: National Priorities Partnership and National Quality Forum; December 2010.
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