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In Conversation with...Steven J. Spear, DBA, MS, MS AHRQ WebM&M icon
AHRQ WebM&M [serial online]. August 2009.
Steven Spear, DBA, MS, MS, is Senior Lecturer at Massachusetts Institute of Technology and Senior Fellow at the Institute for Healthcare Improvement. He is the author of Chasing the Rabbit: How Market Leaders Outdistance the Competition and How Great Companies Can Catch Up and Win and of many academic and consumer articles, which focus on optimizing organizational effectiveness through lessons from the auto industry and others. His work focuses on how companies can groom excellent management that leads the way to market innovation and efficient problem-solving. We asked him to speak with us about how observations from industry apply to health care.
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