The Fifth Discipline.
Senge PM. New York, NY: Random House; 1990.
Senge’s seminal and oft-referenced book outlines five competencies that support a learning organization: systems thinking, personal mastery, mental models, building shared vision, and team learning. He introduces the concept of systems thinking and describes how systems often conspire to create their own problems by failing to understand and improve their internal processes. Senge’s influence can be seen in much of the conceptual “systems thinking” literature in patient safety, such as Leape’s classic 1994
Journal of the American Medical Association
Error in Medicine
Building a learning organization.
Garvin DA. Harv Bus Rev. 1993;71:271-282.
Hospital takes a page from Toyota.
Connolly C. MSNBC News. June 3, 2005.
Acting Locally: Working in Clinical Microsystems CD-ROM.
Oakbrook Terrace, IL: Joint Commission Resources; 2005. ISBN: 0866889868.
Improving Papanicolaou test quality and reducing medical errors by using Toyota production system methods.
Raab SS, Andrew-Jaja C, Condel JL, Dabbs DJ. Am J Obstet Gynecol. 2006;194:57-64.
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