AHRQ Patient Safety Network

Measuring communication in the surgical ICU: better communication equals better care.

Williams M, Hevelone N, Alban RF, et al. J Am Coll Surg. 2010;210:17-22.

Communication errors between residents and fellows were common in the surgical intensive care unit, but decreased after an intervention that stressed the importance of communication as a patient safety measure.

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A policy-based intervention for the reduction of communication breakdowns in inpatient surgical care: results from a Harvard surgical safety collaborative.

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Resource Type

Study

Setting of Care

Intensive Care Units

Target Audience

Health Care Providers

Quality and Safety Professionals

Educators

Clinical Area

Critical Care

Surgery

Safety Target

Medical Complications

Error Types

Epidemiology of Errors and Adverse Events

Approach to Improving Safety

Communication between Providers

Residents and Fellows

Origin/Sponsor

United States of America