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The Assertive Patient.
Health Care For All. 30 Winter Street, 10th floor, Boston, MA 02108.

This Web site for patients provides guidance on how to successfully communicate after experiencing problems with the quality of their health care.
Available at icon indicating hyperlink to external website
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Related Resources
NEWSPAPER/MAGAZINE ARTICLE
Hospitals boost patients' power as advisers.
Landro L. Wall Street Journal. August 8, 2007:D1.
NEWSPAPER/MAGAZINE ARTICLE
More families hear apologies following medical mistakes.
Greene L. St. Petersburg Times. August 19, 2008.
NEWSPAPER/MAGAZINE ARTICLE
Don't let a hospital make you sick.
Mishori R. Parade Magazine. February 8, 2009.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals own up to errors.
Landro L. Wall Street Journal. August 25, 2009:D1.
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