Coming Up Short
Hochberg Z. AHRQ WebM&M [serial online]. October 2008.
Well-child checks failed to determine that the growth of a young immigrant girl was severely behind the curve. At the age of 12, routine lab tests showed a TSH of 834—indicating severe hypothyroidism.
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Failure to Latch
Rodriguez M., Mannel R., Frye D. MN AHRQ WebM&M [serial online]. September 2008.
Quality of clinical aspects of call handling at Dutch out of hours centres: cross sectional national study.
Derkx HP, Rethans JE, Muijtjens AM, et al. BMJ. 2008;337:a1264.
The quality, safety and content of telephone and face-to-face consultations: a comparative study.
McKinstry B, Hammersley V, Burton C, et al. Qual Saf Health Care. 2010;19:298-303.
A "Weak" Response.
Reisman AB. AHRQ WebM&M [serial online]. December 2004.
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