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When errors occur.
Wetzel TG. Hosp Health Netw. October 2010.

This article describes how hospital responses to adverse events have affected disclosure process strategies.

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Related Resources
BOOK/REPORT
Pulse Report 2009: Safety Culture: Staff Perspectives on American Health Care.
South Bend, IN: Press Ganey Associates, Inc: 2009.
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Jha AK, Epstein AM. Health Aff (Millwood). 2010;29:182-187.
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Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out.
Pronovost P, Vohr E. New York, NY: Hudson Street Press; 2010. ISBN: 9781594630644.
MEETING/CONFERENCE PROCEEDINGS
The Role of HR in Quality and Patient Safety.
The American Society for Healthcare Human Resources Administration. San Diego, CA: July 24, 2008.
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