Implementing standardized reporting and safety checklists.
Stevens JD, Bader MK, Luna MA, Johnson LM. Am J Nurs. 2011;111:48-53.
An educational intervention increased nurses' knowledge of the
Interruptions and multitasking in nursing care.
Kalisch BJ, Aebersold M. Jt Comm J Qual Patient Saf. 2010;36:126-132.
Implementing handoff communication.
Ardoin KB, Broussard L. J Nurses Staff Dev. 2011;27:128-135.
Why patient summaries in electronic health records do not provide the cognitive support necessary for nurses' handoffs on medical and surgical units: insights from interviews and observations.
Staggers N, Clark L, Blaz JW, Kapsandoy S. Health Informatics J. 2011;17:209-223.
Evaluation of a problem-specific SBAR tool to improve after-hours nurse-physician phone communication: a randomized trial.
Joffe E, Turley JP, Hwang KO, Johnson TR, Johnson CW, Bernstam EV. Jt Comm J Qual Patient Saf. 2013;39:495-501.
View all related resources...
Find Related Resources by...
Setting of Care
Quality and Safety Professionals
Discontinuities, Gaps, and Hand-Off Problems
Approach to Improving Safety
United States of America
Produced for the
Agency for Healthcare Research and Quality
team of editors
University of California, San Francisco
with guidance from a prominent
. The AHRQ PSNet site was designed and implemented by Silverchair.
Contact AHRQ PSNet
Terms & Conditions
Freedom of Information Act
The White House
USA.gov: U.S. Government Official Web Portal
Agency for Healthcare Research and Quality • 540 Gaither Road Rockville, MD 20850 • Telephone: (301) 427-1364