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Promoting Safety and Quality Through Human Resource Practices: Executive Summary.
McAlearney AS, Song P, Garman A, McHugh M, Caputo N. Rockville, MD: Agency for Healthcare Research and Quality; August 2011. AHRQ Publication No. 11-0080-EF.

Reporting on results from a multi-method investigation, this publication describes how implementation of high-performance work systems in human resources for the health care setting can impact patient outcomes.
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