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Towards an understanding of the information dynamics of the handover process in aged care settings—a prerequisite for the safe and effective use of ICT.
Lyhne S, Georgiou A, Marks A, Tariq A, Westbrook JI. Int J Med Inform. 2012;81:452-460.

This study reports on the development of a process map for the nursing shift handoff at a geriatric care facility in Australia.

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