Thomas KM. The Boston Globe. September 5, 2005;Health/Science section:C1.
This article reports on how langauge barriers and cultural misunderstandings can lead to medical errors with foreign-born patients.
Free full text (limited availability)
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
Parents' perceptions of pediatric day surgery risks: unforeseeable complications, or avoidable mistakes?
Sobo EJ. Soc Sci Med. 2005;60:2341-2350.
A mediation skills model to manage disclosure of errors and adverse events to patients.
Liebman CB, Hyman CS. Health Aff (Millwood). July/Aug 2004;23:22-32.
Aftermath of an adverse event: supporting health care professionals to meet patient expectations through open disclosure.
Manser T, Staender S. Acta Anaesthesiol Scand. 2005;49:728-734.
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