The Role of Health Literacy in Patient Safety
Wolf MS, Cooper Bailey S. AHRQ WebM&M [serial online]. February/March 2009.
Clear health communication is increasingly recognized as essential for promoting patient safety. Yet according to a recent Joint Commission report,
What Did the Doctor Say? Improving Health Literacy to Protect Patient Safety
, communication problems among health care providers, patients, and families are common and a leading root cause of adverse outcomes. Addressing health literacy—the capacity of individuals to obtain, process, and understand basic health information and services needed to make appropriate health decisions—has become a primary objective for many health systems in order to protect patients from harm.
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In Conversation with...Dean Schillinger, MD
AHRQ WebM&M [serial online]. February/March 2009.
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