Skip Navigation
The Collection >
Lost in translation: challenges and opportunities in physician-to-physician communication during patient handoffs.
Solet DJ, Norvell JM, Rutan GH, Frankel RM. Acad Med. 2005;80:1094-1099. 

One of Joint Commission on Accreditation of Healthcare Organizations' (JCAHO) National Patient Safety Goals for 2006 involves implementation of a standardized approach to handoff communications. This study provides a literature review of patient handoffs and discusses the variability of existing systems in one internal medicine training program. The authors define handoffs as "any transfer of role and responsibility from one person to another." They discuss a broad number of barriers to effective handoffs, such as physical setting, social setting, language and communication barriers, and time and convenience. Their recommendations call for development of standard educational practices and incorporation of handoff tools into existing information technology systems.

PubMed citation icon indicating hyperlink to external website
Free full text icon indicating hyperlink to external website
white box
Related Resources
STUDY
Association between hospital-reported Leapfrog Safe Practices scores and inpatient mortality.
Kernisan LP, Lee SJ, Boscardin WJ, Landefeld CS, Dudley RA. JAMA. 2009;301:1341-1348.
STUDY
Gaps in pediatric clinician communication and opportunities for improvement.
Woods DM, Holl JL, Angst DB, et al. J Healthc Qual. 2008;30:43-54.
TOOLKIT
Wristband Standardization Initiative.
Austin, TX: Texas Hospital Association; October 2008.
View all related resources...
white box
Download: Adobe Reader   email icon Email
tan box
Find Related Resources by...
Resource Type   
 style=
Setting of Care  
 style=
Target Audience  
 style=
Clinical Area  
 style=
Safety Target  
 style=
Approach to Improving Safety  
 style=
Origin/Sponsor  
white box