Disclosing Medical Errors: A Guide to an Effective Explanation and Apology.
Oakbrook Terrace, IL: Joint Commission Resources; 2006. ISBN: 1599400219.
This book discusses disclosure and apology and describes methods that support their effective use.
Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Wojcieszak D. Patient Safety Qual Healthc. May/June 2005;2:6, 8-9.
Full disclosure and apology—an idea whose time has come.
Leape LL. Physician Exec. 2006 Mar-Apr;32:16-18.
The best medical care in the U.S.
Arnst C. Business Week. July 17, 2006.
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
View all related resources...
Find Related Resources by...
Health Care Providers
Health Care Executives and Administrators
Approach to Improving Safety
United States of America
Produced for the
Agency for Healthcare Research and Quality
team of editors
University of California, San Francisco
with guidance from a prominent
. The AHRQ PSNet site was designed and implemented by Silverchair.
Contact AHRQ PSNet
Terms & Conditions
Freedom of Information Act
The White House
USA.gov: U.S. Government Official Web Portal
Agency for Healthcare Research and Quality • 540 Gaither Road Rockville, MD 20850 • Telephone: (301) 427-1364