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Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance.
Frankel A, Gardner R, Maynard L, Kelly A. Jt Comm J Qual Patient Saf. 2007;33:549-558.
The authors describe a behavior-based tool to measure clinicians' teamwork and communication skills.
PubMed citation
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Resource Type
Commentary
Target Audience
Health Care Executives and Administrators
Organizational Behaviorists
Educators
Approach to Improving Safety
Audit and Feedback
Benchmarking
Error Analysis
Communication Improvement
Teamwork
Origin/Sponsor
United States of America