Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance.
Frankel A, Gardner R, Maynard L, Kelly A. Jt Comm J Qual Patient Saf. 2007;33:549-558.
The authors describe a behavior-based tool to measure clinicians' teamwork and communication skills.
Teamwork in the operating room: frontline perspectives among hospitals and operating room personnel.
Sexton JB, Makary MA, Tersigni AR, et al. Anesthesiology. 2006;105:877-884.
Teaching but not learning: how medical residency programs handle errors.
Hoff TJ, Pohl H, Bartfield J. J Org Behav. 2006;27:869-896.
Discovering healthcare cognition: the use of cognitive artifacts to reveal cognitive work.
Nemeth C, O’Connor M, Klock PA, Cook R. Org Stud. 2006;27:1011-1035.
Role of medical students in preventing patient harm and enhancing patient safety.
Seiden SC, Galvan C, Lamm R. Qual Saf Health Care. 2006;15:272-276.
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