Are you listening...Are you really listening?
Denham CR, Dingman J, Foley ME, et al. J Patient Saf. 2008;4:148-161.
This article discusses verbal communication and how
, team interaction, health literacy, and active listening can affect safety improvement.
A prospective study of patient safety in the operating room.
Christian CK, Gustafson ML, Roth EM, et al. Surgery. 2006;139:159-173.
Safety in the NICU: preventing medical errors.
Stokowski LA. Highlights of the National Association of Neonatal Nurses 22nd Annual Conference [Medscape.com]. March 8, 2007.
John M. Eisenberg Patient Safety Awards. System innovation: Concord Hospital.
Uhlig PN, Brown J, Nason AK, Camelio A, Kendall E. Jt Comm J Qual Improv. 2002;28:666-672.
Coordinating care across diseases, settings, and clinicians: a key role for the generalist in practice.
Stille CJ, Jerant A, Bell D, Meltzer D, Elmore JG. Ann Intern Med. 2005;142:700-708.
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