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Current as of April 4, 2019

Person- and Family-Centered Care: Transforming the Patient Experience

http://www.ihi.org/offerings/Training/Person-andFamily-CenteredCare_TransformingthePatientExperience/Pages/default.aspx

Background

Sponsor Type:

Private

Origin/Sponsor:

Institute for Healthcare Improvement (IHI)

Reach:

National

Pre-Training

Pre-requisites:

No

Content

Evidence Based:

Yes

Evidence:

Content Areas:

Education and Training; Specific Patient Care Issue; Continuous Quality Improvement; Culture of Safety; Quality Improvement Strategies; Technologic Approaches; Communication Improvement; Health Literacy Improvement; Narrative/Storytelling; Regulation; Error Analysis; Provider-Patient Communication; Error Reporting and Analysis; Legal and Policy Approaches

Clinical Area:

Medicine

Program Description/Program Objectives:

This session will discuss how health care organizations can implement patient- and family-centered concepts to improve clinical outcomes.

Learning Objectives

Organizational Needs Assessment:

No

Cultural Readiness Assessment:

No

In-Service Delivery Option:

No

Design and Delivery

Training Delivered By:

Multidiscplinary

Program Focus:

Both

Mode of Delivery:

Classroom Instruction, Self-directed Study

Instructional Strategy:

Information

Instructional Model:

External Training

Target Audience:

Clinical Technologists, Facility and Group Administrators, Health Care Executives and Administrators, Health Care Providers, Nurse Managers, Nurses, Physicians, Quality and Safety Professionals, Risk Managers

Setting of Care:

Hospitals

Implementation

Length of Program:

Credit Hours:

No

Certification:

No

Per Person Cost:

$1,675-$1,975

Post-Training

Vendor-Provided Evaluation:

Yes

Available Evaluation Measures:

Level 1 Participant Reaction to Training, Level 2 Participant Learning, Level 3 Transfer of Training to the Job

Current as of April 4, 2019

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