@article{11226,
  author = {Charles A. Vincent},
  title = {Understanding and Responding to Adverse Events},
  year = {2003},
  journal = {New England Journal of Medicine},
  volume = {348},
  chapter = {1051-1056},
  month = {03/2003},
  publisher = {Massachusetts Medical Society},
  issn = {0028-4793},
  doi = {10.1056/nejmhpr020760},
}