@article{12204,
  author = {Ludwig Kuntz and Roman Mennicken and Stefan Scholtes},
  title = {Stress on the Ward: Evidence of Safety Tipping Points in Hospitals},
  year = {2014},
  journal = {Manage Sci},
  volume = {61},
  chapter = {754-771},
  month = {05/2014},
  publisher = {Institute for Operations Research and the Management Sciences (INFORMS)},
  issn = {0025-1909},
  doi = {10.1287/mnsc.2014.1917},
}