@article{12225,
  keywords = {Ambulatory care, Hand hygiene auditing, Patient engagement, Patient observer},
  author = {Sheila Le-Abuyen and Jessica Ng and Susie Kim and Anne De La Franier and Bibi Khan and Jane Mosley and Michael Gardam},
  title = {Patient-as-observer approach: an alternative method for hand hygiene auditing in an ambulatory care setting.},
  abstract = {<p>A survey pilot asked patients to observe the hand hygiene compliance of their health care providers. Patients returned 75.1% of the survey cards distributed, and the overall hand hygiene compliance was 96.8%. Survey results and patient commentary were used to motivate hand hygiene compliance. The patient-as-observer approach appeared to be a viable alternative for hand hygiene auditing in an ambulatory care setting because it educated, engaged, and empowered patients to play a more active role in their own health care. </p>},
  year = {2014},
  journal = {Am J Infect Control},
  volume = {42},
  pages = {439-42},
  month = {04/2014},
  issn = {1527-3296},
  doi = {10.1016/j.ajic.2013.12.003},
  language = {eng},
}