@article{12226,
  author = {Anita L. Tucker and Sara J. Singer},
  title = {The Effectiveness of Management-By-Walking-Around: A Randomized Field Study},
  year = {2014},
  journal = {Prod Oper Manag},
  volume = {24},
  chapter = {253-271},
  month = {02/2014},
  publisher = {Wiley},
  issn = {1059-1478},
  doi = {10.1111/poms.12226},
}