@article{13047,
  keywords = {BEHAVIOR, PSYCHOLOGICAL TESTS},
  author = {J. C. FLANAGAN},
  title = {The critical incident technique.},
  year = {1954},
  journal = {Psychol Bull},
  volume = {51},
  pages = {327-358},
  month = {07/1954},
  issn = {0033-2909},
  language = {eng},
}