@article{14224, author = {Eileen M. Kasda and Christine Robson and Jamia Saunders and Asa Adadey and Brenna Ford and Nisha Sinha and Jonathan Teter and Nicole Warner and Lori A. Paine}, title = {Using event reports in real-time to identify and mitigate patient safety concerns during the COVID-19 pandemic}, abstract = { In the midst of a crisis, monitoring patient safety and quality concerns is of utmost importance, particularly if attention paid to monitoring is diverted by other operational needs. The emergence of novel COVID-19 virus emerged new patient safety concerns. In an effort to help organizations respond rapidly to safety concerns, we describe a close to real-time process used to monitor, escalate, and resolve concerns submitted to the patient safety event reporting system of an academic health system. }, year = {2020}, journal = {J Patient Saf Risk Manag}, volume = {25}, chapter = {156-158}, pages = {156-158}, month = {09/2020}, issn = {2516-0435}, doi = {10.1177/2516043520953025}, }