@article{5167, keywords = {Quality improvement, quality measurement, safety culture}, author = {Kaveh G. Shojania and Mary Dixon-Woods}, title = {'Bad apples': time to redefine as a type of systems problem?}, year = {2013}, journal = {BMJ Qual Saf}, volume = {22}, pages = {528-531}, month = {07/2013}, issn = {2044-5423}, doi = {10.1136/bmjqs-2013-002138}, language = {eng}, }