@article{535, author = {Sonali R. Mishra and Shefali Haldar and Maher Khelifi and Ari H. Pollack and Pratt Wanda}, title = {Must we bust the trust?: Understanding how the clinician–patient relationship influences patient engagement in safety}, abstract = {

Although patients desire safe care, they are reluctant to perform safety-related behaviors when they worry it could harm the relationships they have with clinicians. This influence of the clinician-patient relationship on patient engagement in safety is poorly understood, and most patient-facing safety interventions ignore its influence, focusing instead on helping patients access information about their care and report errors. We conducted semi-structured interviews with hospitalized patients to uncover their needs for patient-facing information systems that could help them prevent medical errors. We found that the clinician-patient relationship could either encourage or discourage patients and caregivers from engaging in patient safety actions. We describe our findings and discuss the implications for the design of patient-facing interventions to promote patient engagement in safety. Our findings shed light on how patient-facing safety interventions can be designed to effectively engage patients and caregivers.

}, year = {2018}, journal = {AMIA Annu Symp Proc}, volume = {2018}, pages = {1425-1434}, month = {12/2018}, issn = {1942-597X}, language = {eng}, }