@article{6007,
  author = {Mark A. Sujan},
  title = {A novel tool for organisational learning and its impact on safety culture in a hospital dispensary},
  year = {2012},
  journal = {Reliab Eng Syst Saf},
  volume = {101},
  pages = {21-34},
  month = {01/2012},
  publisher = {Elsevier BV},
  issn = {0951-8320},
  doi = {10.1016/j.ress.2011.12.021},
}