@article{7403, author = {Christine E. Sammer and Kristine Lykens and Karan P. Singh and Douglas A. Mains and Nuha A. Lackan}, title = {What is patient safety culture? A review of the literature.}, abstract = {

PURPOSE: To organize the properties of safety culture addressed by many studies and to develop a conceptual culture of safety model.

DESIGN AND METHODS: A comprehensive review of the culture of safety literature within the U.S. hospital setting. The review was a qualitative meta-analysis from which we generated a conceptual culture of safety framework and developed a typology of the safety culture literature.

FINDINGS: Seven subcultures of patient safety culture were identified: (a) leadership, (b) teamwork, (c) evidence-based, (d) communication, (e) learning, (f) just, and (g) patient-centered.

CONCLUSIONS: Safety culture is a complex phenomenon that is not clearly understood by hospital leaders, thus making it difficult to operationalize. We found senior leadership accountability key to an organization-wide culture of safety.

CLINICAL RELEVANCE: Hospital leaders are increasingly pressured by federal, state, regulatory, and consumer groups to demonstrate an organizational safety culture that assures patients are safe from medical error. This article defines a safety culture framework that may support hospital leadership answer the question "what is a patient safety culture?"

}, year = {2010}, journal = {J Nurs Scholarsh}, volume = {42}, pages = {156-65}, month = {06/2010}, issn = {1547-5069}, doi = {10.1111/j.1547-5069.2009.01330.x}, language = {eng}, }