@article{7778, author = {Thomas R. Yackel and Peter Embi}, title = {Unintended errors with EHR-based result management: a case series.}, abstract = {

Test result management is an integral aspect of quality clinical care and a crucial part of the ambulatory medicine workflow. Correct and timely communication of results to a provider is the necessary first step in ambulatory result management and has been identified as a weakness in many paper-based systems. While electronic health records (EHRs) hold promise for improving the reliability of result management, the complexities involved make this a challenging task. Experience with test result management is reported, four new categories of result management errors identified are outlined, and solutions developed during a 2-year deployment of a commercial EHR are described. Recommendations for improving test result management with EHRs are then given.

}, year = {2010}, journal = {J Am Med Inform Assoc}, volume = {17}, pages = {104-7}, month = {12/2010}, issn = {1527-974X}, doi = {10.1197/jamia.M3294}, language = {eng}, }